Specialist: Billing Applications – Maputo

Specialist: Billing Applications – Maputo
Specialist: Billing Applications – Maputo

13 Maio, 2019

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Role purpose:

Provide 1st level of support to the Vodacom Billing Applications Platforms, guarantee an acceptable level of support, and deliver the allocated projects within desirable timelines

Key accountabilities and decision ownership:

·    Troubleshoot & investigate problems that affect an optimal transaction level.

·    Facilitate the communication between different stakeholders across the platform (“end-to-end”).

·    Proactively monitor the platform in order to foresee problems.

·    Submit periodic reports to line manager which include (but not limited): transactions status report, SLA, system patching, availability and incidents.

·    Administer and/or conduct change requests/projects.

Key performance indicators:

·     Billing Applications performance reports;

·     Delivery of major projects;

·     Implement security mechanisms to strength the system reliability

Must have technical / professional qualifications:

·   Degree in Computer Science or similar.

·  Any IT related certification will be valuable

Core competencies, knowledge and experience:

·     GSM knowledge

·     SQL Database knowledge

·     UNIX Operating Systems Knowledge

·     Basic IP Networking Skills

·     Basic programing skills

Location: Edificio Vodacom Rua dos Desportistas, Numero 649  Maputo 

Job Type: Full-time

Employment Type : Permanent.

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Closing Date: 16-May-19, 11:59:00 PM

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